Chinchilla Smokes sells hemp-derived THCa products to adults 21 and older. Confirm your age to keep browsing — we check ID at delivery.
Last updated November 1, 2026
What we collect, why, how long we keep it, and how to make us delete it. Written to be read rather than skimmed.
Order data: name, shipping and billing address, email, phone, items purchased and order history. Payment card data goes directly to our processor and never touches our servers.
Usage data: pages viewed, device type, referrer, and coarse location derived from IP. We use cookies for the cart, the age gate and aggregate analytics — not for cross-site ad profiles.
Support data: whatever you send us when you contact support, retained so the next agent has context.
To take payment, pack and ship your order, handle support and returns, meet tax and age-verification obligations, detect fraud, and — only with your opt-in — send drop announcements. We do not sell personal information.
Processors and carriers that need a subset to do their job: payments, fulfilment, email, analytics. They are contractually limited to that purpose. We disclose data where legally compelled, and we will tell you when we are allowed to.
Order records are kept as long as tax and consumer-protection law requires. Marketing consent records are kept until you withdraw them.
You can ask for a copy, a correction or a deletion of your data, or withdraw marketing consent, by emailing [email protected]. We respond within 30 days. Deletion is limited where we must retain records for tax or legal reasons.
We honour the Global Privacy Control header where your browser sends it. Blocking cookies in your browser will break the cart and the age gate, but nothing else.
This site is not for anyone under 21 and we do not knowingly collect their data. If you believe a minor has submitted information, email us and we will delete it.